Our production facilities maintain the highest standard compliance procedures, verified by major testing standards:
ISO9001 Quality Management System Certification
ISO14001 Environmental Management Standard Compliance
Occupational Health and Safety Management System Certificate
Eco-Label Product Certification (CEC Standards)
Packaging & Logistics
1Knock-down packing standard, custom client packing options are highly accommodated.
2Each individual part is secured with protective PE foam internally alongside designated corner protectors.
3External packaging consists of durable double-strength 5-layer carton boxes.
4Carton markings display customized descriptions and standard installation instructions for quick assembly.
5Fragile elements such as glass panels are protected via structural wooden framing.
Shipping Guidelines
Air Freight / Sample Orders: Fast-track transport routes supported by global services including DHL, UPS, FedEx, EMS, and traditional air mail routes.
Sea Cargo / Bulk Orders: Seamless integration with international shipping lines including PIL, APL, OOCL, CSCL, MSC, and CMA to ensure container rate competitiveness.
Customs Handling: Declarations processed to aid client tariff management systems.
Our Services & Solutions
Enquiries answered comprehensively by trained support staff within 24 hours.
Full support in integrating specific customized options directly into custom orders.
Rigorous Quality Control operations with high-definition tracking photos sent during and after production.
Layout design engineering services available for large-scale configuration projects.
Product Warranty Terms
Three-Year Quality Guarantee: We stand behind the design and durability of our products, offering a dedicated three-year warranty period.
Under normal utilization guidelines, verified defects or technical failures will be resolved with replacement items or refurbishment.
Warranty excludes damage originating from improper storage handling, structural modification, or physical damage outside normal operations.
Frequently Asked Questions
1. What kinds of products do you primarily produce?
We specialize in manufacturing outdoor furniture, folding chairs, office seating, executive office tables, conference desks, and general commercial furniture options.
2. How do you calculate your unit pricing quotes?
Our price quotations are calculated per single furniture unit or item, rather than by overall project square footage.
3. What references do you have for major commercial projects?
We have supplied furniture solutions to major public and private projects, including hotels, hospitals, regional administrative buildings, public safety offices, railway construction departments, and universities.
4. What is your Quality Control procedure?
We utilize a dedicated QC team that checks all raw materials upon warehouse entry, implements random inline inspections throughout the manufacturing process, and runs a final pre-loading check before container shipping.
5. Do you offer field installation assistance?
For international orders, we supply comprehensive structural drawings and instructions for client self-installation. Under special agreements, technician travel can be arranged to assist with field assembly.
6. What type of after-sales service is provided?
We offer a manufacturing defect warranty, along with lifetime customer consultation support for resolving structural, assembly, or component queries.