Q Where is your factory located?
Our factory is located in China, near the Shanghai port. The nearest airport is Xinqiao Airport. If you plan to visit us, we can arrange to pick you up at the airport.
Q Can you do custom designs?
Custom designs are welcome. You can send us your ideas, color preferences, fabric requests, or physical samples for reference and modifications. We have a dedicated team to accommodate your specific demands.
Q How can I get a sample?
For all of our items, you can inform us of the item number or send a picture. We will proceed with counter samples accordingly. The sample fee is 100% refundable, and courier costs will be calculated efficiently to save you money.
Q How long does it take to get a sample and complete mass production?
Typically, standard samples take 5-7 days, while custom samples take around 10 days. The lead time for production orders is approximately 35 days after deposit confirmation.
Q How do I pay the deposit?
We accept T/T, PayPal, or Western Union for sample fees, and T/T or Trade Assurance for production orders.
Q How are the goods shipped?
Shipment can be arranged by sea, air, express delivery, or EXW factory, depending on the customer's specific requirements.